Sanitation Protocols

Sanitation Protocols

Temperature checks –DHG will use a touchless infrared thermometer to check the temperature of employee each day and of each client who enters the salon/shop. Any employee or client who has a temperature above 99°F will be sent home immediately and not allowed to return to the salon/shop until they have no fever and no evidence of COVID-19 symptoms.

  • Ask each client entering the shop the following questions:
    • Have you had a cough? Have you had a fever,
    • Have you been around anyone exhibiting these symptoms within the past 14 days?
    • Are you living with anyone who is sick or quarantined?
  • Limit people in the shop/salon – DHG will be seeing clients by appointment only. No walk-ins, just telephonic or online scheduling. Limit the number of persons waiting area in the salon/shop. It is recommended that clients wait outside the salon/shop in their vehicle or outside at tables weather permitting. It is recommended that persons not being serviced in the salon/shop wait outside the salon/shop. DHG is  not to be used for social gathering places
  • Maintain social distancing at all times! Spacing between persons in the salon should be at least six feet, except when staff are servicing clients.

Personal Protective Gear

  • Wearing masks – DHG  employees and barbers  will be required to wear masks at all times. Clients will have to wear masks to get a haircut. Clients should wear face masks to the extent possible while receiving services.
  • Gloves – It is recommended that employees wear disposable gloves when servicing clients and change gloves between each client to the greatest extent possible.
  • Capes - Each client should be draped with a clean cape. Capes should be laundered following the fabric recommendations between each client, or salons/shops may consider using disposable capes and dispose of the cape after it is used.  DHG will be getting DISPOSABLE CAPES
  • Smocks -Employees should wear a clean smock between each client. Smocks should be laundered following the fabric recommendations between each client, or salons/shops may consider using disposable smocks and dispose of the smock after use on a client.

Neck strips – Employees should use protective neck strips around the neck of each hair-cut client.

  • Hand-washing with soapy, warm water, for a minimum of 20 seconds will be required by xs and barbers between every client service.
  • Employee clothing – Employees should arrive at the salon/shop showered and wearing clean clothing. Employees should change clothes before entering their homes when they return from work.
  • PPG, such as gloves, gowns, drapes, linens and eye coverings should be changed between each client. These used items should be cleaned and disinfected or discarded in a closed container.


  • DHG will be thoroughly cleaned and disinfected prior to reopening. Disinfect all surfaces, tools, and linens, even if they were cleaned before the salon/shop was closed.
  • Disinfectant for immersion of tools, must be mixed daily and replaced sooner if it becomes contaminated throughout the work day. Disinfectant only works on a clean surface so clean all surfaces and tools with hot soapy water, Ship-shape or cleaning wipes (if using wipes, be sure to cover surface thoroughly) before disinfecting.
  • Contact time on label must be observed for disinfectant to work. Contact time refers to how long the disinfectant is visibly wet on the surface allowing it to thoroughly destroy all of the pathogens. Typical contact time for immersion/sprays is 10 minutes, for disinfectant wipes is 2-4 minutes.
  • Disinfectants used for immersion must be changed daily or sooner if it becomes contaminated (ex: hair/debris floating in solution or cloudy solution.)
  • Disinfection is for hard non-porous surfaces, glass metal and plastic.
  • Porous/soft surfaces can not be disinfected and must only be used once and then discarded (tools such as cardboard files, buffers, drill bits etc.)
  • Launder all linens, towels drapes, and smocks in hot soapy water and dry completely at the warmest temperature allowed and store in an airtight cabinet. Store all used/dirty linens in an airtight container.
  • The use of mask is mandatory. Place a clean towel, placed over the face of your client while at the sink in a good way to protect their mouth, nose and eyes. Minimize to the greatest degree possible, up-close, direct face-to-face contact with clients.

Reception area 

  • Remove all unnecessary items such as magazines, newspapers, service menus, any other unnecessary paper products and decor. Wipe down all seats and tables; cloth chairs cannot be properly cleaned and disinfected, using a plastic cover should be considered.
  • Employees should frequently wash their hands after the using the phones, computer, cash register and/or credit card machine. Wipe these surfaces between each use.
  • Avoiding the exchange of cash can help greatly in preventing spread of virus, but if this is unavoidable, be sure to wash and sanitize hands well after each transaction.
  • Clean and disinfect all retail areas, daily, including products. Try to avoid client touching products that they don’t plan to purchase.
  • Clean and wipe all door handles and other surfaces that are regularly touched by clients and staff with disinfectant wipes.
  • Provide hand sanitizer and tissues for employees and clients.
  • Placement of visible and appropriate signage to communicate to the customer that thorough sanitation procedures are in place.


  • Clean and disinfect ALL restroom surfaces including floors, sinks and toilet bowls. Store paper products in a closed cabinet and provide antibacterial hand soap. Place trashcan by door. Remove anything that does not have to be in the restrooms.

Shampoo Bowls

  • Clean and disinfect all bowls, hoses, spray nozzles, foist handles, shampoo chairs and arm rests. Wipe down all back-bar products and shelves. Discard and replace any products that have not been stored in a closed container.
  • Consider asking clients to wash their own hair before entering the salon/shop.
  • Limit as much as possible face-to-face contact with clients, and consider using face-shields by those employees providing shampoo services.

Work stations

  • Clean and disinfect all work area surfaces. Clean and disinfect chairs, head rest, arm rests (the use of harsh disinfectants can damage leather chair, and cloth chairs cannot be disinfected, so please use a plastic covering). Clean and disinfect all reusable tools and store in an airtight closed container. Clean and disinfect all appliances, sheers, clippers, clipper guards, clippies, rollers, combs, brushes, rolling carts and any other items used in connection with servicing clients.
  • Check to make sure all products such as lotions, creams, waxes and scrubs have always been in a closed container, if not you must discard and replace.
  • Remove and discard all single use tools such as paper files, drill bits and buffers, that have already been used.
  • Clean and disinfect all linen hampers and trash container and only use such container that can be closed and use with liners that can be removed and discarded.
  • Provide hand sanitizer at all work locations for employees and clients.

Administrative Controls

  • Employees who are sick will be expected to stay home.
  • Salon/shop owner/managers should provide training, educational materials, and reinforcement on proper sanitation, hand-washing, cough and sneeze etiquette, using PPE, and other protective behaviors.
  • Ensure break-rooms are thoroughly cleaned and sanitized and not used for congregating by employees.
  • Ensure that all sinks in the workplace have antibacterial soap available and paper towels.
  • Post handwashing signs in the restrooms.
  • Provide alcohol wipes for use at phone stations.
  • Be flexible with work schedules/salon hours to reduce the numbers of people (employees and clients) in salons/shops at all times in order to maintain social distancing.
  • Provide Barbicide® or EPA disinfectant wipes, liquid disinfectant containers, and Barbicide® concentrate/or EPA approved disinfectant for disinfecting technical implements and work areas.
  • Consider discontinuing hand relief treatments as well as scalp, neck, and shoulder massages during the COVID-19 pandemic.